FAQs

  • What forms of payment does Cue accept?
    • We accept all major Credit Cards. All products may be purchased in our online store.

 

  • What is Cue's Privacy Policy?
    • At Cue, we take your privacy very seriously and we take numerous precautions to ensure that your information is safe. For more information on our Privacy Policy, click here.

 

  • Are Cue products tested thoroughly?
    • Yes, all Cue products are hand-assembled in our Woburn, MA headquarters using many U.S. sourced parts and assemblies and we thoroughly inspect and test each and every product before it leaves our facility, We employ a variety of functional and performance tests to ensure that every product we make meets exacting standards for quality and reliability.

 

  • Do you have a store at your headquarters in Woburn?
    • We don't yet have an "official retail store", but you are welcome to make an appointment and stop in to purchase or pickup a product or have us demonstrate our products for you. Please contact us and let us know if you'd like to visit.

 

  • What do I do if I'm having trouble placing an order online?
    • Just give us a call, or send us an email. We're here to help.

 

Cue Radio Model r1 Questions

  • Coming soon

 

Cue Speaker Model s1 Questions

  • Coming soon

 

iPod & iPhone Compatibility Questions

  • Coming soon