Shipping

Shipping to United States

 

Current Offers

How are duties and taxes calculated?

Duties (or customs tariffs) are set by the destination country customs authorities. They are determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within checkout. If applicable, you will have to pay duty and tax/VAT at checkout. 

Will I need to pay any additional charges when my order arrives?

All duty and tax/VAT will be calculated and paid during checkout, so there will be no additional costs due upon delivery. If there are any issues with this, please contact [email protected] to assist.

Will you provide international tracking?

You will receive tracking information once your order is dispatched.

When will my order be dispatched?

Orders are dispatched on the same or next business day Monday through Friday (excluding public holidays) depending on the time you place your order relative to Sydney time (this is where your order is being shipped from).


Whilst we make every effort to ship your order as quickly as outlined above, unforeseen delays in shipping during peak trade times may occasionally occur. Peak trade times may include special promotions, seasonal sales and holiday periods (including public holidays). If you have questions or concerns, you can contact customer care via email at [email protected] for advice.

We ship to over 40+ countries;

Austria
Belgium
Cambodia
Canada
China
Cyprus
Czech Republic
Denmark
Fiji
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Italy
Japan
Korea, Republic Of
Luxembourg
Malaysia
Maldives
Malta
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Saudi Arabia
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
United Arab Emirates
United Kingdom
United States

We provide guaranteed order totals at checkout and no hidden fees, cost-effective international shipping, and much more. 

Shipping Internationally

For information regarding shipping options please see the below.

Hong Kong www.cue.com/hk/Customer-Info/Shipping

United Kingdom www.cue.com/uk/Customer-Info/Shipping

Singapore www.cue.com/sg/Customer-Info/Shipping

All other countries: www.cue.com/global/Customer-Info/Shipping

Shipping within Australia

For information regarding shipping and collection options in Australia, please visit www.cue.com/Customer-Info/Shipping

Shipping within New Zealand

For information regarding shipping and collection options in New Zealand, please visit www.cue.com/nz/Customer-Info/Shipping

Choose Your Region

We ship to 35+ countries

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